Privacy
What Kaam360 keeps about you, and why, in plain words.
What we keep
About your account: your name, your email address, your organization's name, a scrambled version of your password (we never see or store the password itself), and when you last signed in.
What you and your team put in: projects, tasks, comments, files, contracts, payments, time and anything else you enter. This is your organization's information.
Why
Only to run the service for you: to sign you in, to show your organization its own information, and to send the emails you would expect (confirming your address, resetting a password, and the task and morning emails you can switch off on your profile).
Who can see it
People in your organization see what their role allows. People in other organizations can never see it. We do not sell your information and we do not use it for advertising.
Cookies
We only use cookies that the service needs to work, so there is no cookie banner to click away:
- Sign-in (an organization's people) and platform sign-in (Kaam360's own team): keep you signed in. They end when you sign out or after a period of inactivity.
- Security token: protects forms from being submitted by other websites.
- Currency choice (
kaam360-cur): remembers the currency you picked for prices on this website, for a year.
A few small settings (such as the dark look, or a collapsed menu) are kept in your browser's own storage and never sent to us. We do not use advertising or tracking cookies. When you pay by card, the secure payment form is provided by our payment company, which may set its own cookies on that page.
Counting visits to this website
We count visits to the public pages of this website (the home page, the guides, the privacy and terms pages and sign-up) so we can see how many people come and which pages help them. We do this ourselves: no cookie is used and nothing is sent to an advertising or analytics company. We keep only the page, the day, the website the visit came from, the kind of device, system and browser, your browser's main language, the name of the campaign if you came through a tagged link, the country and city of the visit when the network in front of the website tells us (we never look it up from your IP address), and a one-way code made from your connection details that changes every day and cannot be turned back into who you are. We do not keep your IP address, and the same person on two days looks like two different visitors. Visits from robots, and from browsers that ask not to be tracked, are not counted. We also keep a plain daily number of how many robots were turned away. These numbers are kept for up to 13 months.
On these public pages a small script also notes how long a page stays open, how far down it is scrolled and the width of your screen, and sends only those few numbers when you leave the page. To tell a first visit from a return visit, it keeps in your browser's own storage only the date of your first visit and the number of days you have visited. Nothing in it identifies you, nothing is shared with anyone, and it does nothing when your browser asks not to be tracked. You can remove it at any time by clearing this website's data in your browser.
To keep this website fast and protected from attacks, its traffic passes through Cloudflare, a network service. Cloudflare handles each visit on its way to us and tells us the country and city it came from. We do not send it anything about you beyond the visit itself, and we do not use it for advertising.
Keeping it safe
Passwords are stored scrambled, each organization's information is kept apart from the others, access is checked on every request, and the system keeps backups. No online service can promise perfect security, so please use a strong password and sign out on shared computers.
Your choices
Take a copy: an organization's administrator can download everything the organization has put into Kaam360 (as spreadsheets, with the uploaded files if wanted) at any time under Settings > Data & privacy.
Delete it: an administrator can have the whole organization deleted from the same page. The workspace becomes read-only for 14 days, during which the deletion can be cancelled; after that, everything is permanently erased from the live system. Copies kept in our regular backups are overwritten as the backups rotate, which takes up to about 30 days.
Corrections and other requests: ask through Help & support inside the app, email support@kaam360.com, or reply to any email we send you.
Who helps us run the service
We use a small number of companies to run Kaam360, only for that purpose: a hosting provider for the servers, an email service to send emails, and a payment company (Paddle) that takes card payments and handles sales tax. The full list is on our Data processing page.
Calendar and email sync with Google and Microsoft
If you choose to connect your own Google or Microsoft 365 account, Kaam360 uses what you allow only to keep your Kaam360 meetings, calls and tasks in step with your calendar, to show your other events as busy times to you alone, to copy emails exchanged with your organization's leads, customers and their contacts onto their CRM records, and to send the CRM emails you write from your own mailbox. Other emails are only looked at to match the address and are never kept. The permission is stored encrypted, and disconnecting deletes it. This information is never sold, used for advertising or used to train AI models. Kaam360's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Support requests
When you ask for help, we keep your request, our replies and the page you were on, so we can help you and improve the service. They are deleted with the organization.
Changes
If this page changes in a way that matters, we will tell you.